Ode To Ringcentral

 

"Ringcentral, how do I love thee? Let me count the ways." Following are the reasons why I remain faithful to Ringcentral as my virtual phone system:

Their Call Controller software rocks! - This little piece of genius software turns your computer into Mission Control. It allows you to:

• Screen your calls by showing you the caller ID or playing the caller's name.

• Answer your call from your computer.

• If you decide not to answer, you can type up a quick text response which the system will convert into a message the caller hears.

• Send the caller immediately to voicemail with the click of a button and retrieve the call back while listening to the caller leave their message if you decide to take the call after all.

• Record incoming calls. I use this (with the caller's permission of course) when I'm doing phone consultations and I want to review what the client said at a later time.

• Integrate with Microsoft Outlook so all my Outlook contacts are loaded to my controller and the system recognizes my contacts numbers and displays their name.

• Fax electronic documents straight from my computer to the recipient.

Super simple web-based control panel – RC has the most robust and easy to navigate control panel. You can add and delete numbers and extensions, route your calls to your land line and/or cell phone, access your voicemails and faxes from any computer with internet access, record your greetings, view your call history real time and much, much more.

"Ring Me" Website Button – Allows my web visitors to call me without having to pick up the phone. Feel free to check mine out on my About Me page. You give the system your phone number and it will call you and then connect you to me.  

Flexible Caller ID Options – I can choose which number to display when I call out from my system (my toll free or my local number) which helps me keep my home number private. I can also choose which number I want to see when someone calls me – the caller's number or the number the caller dialed. For example, if you have multiple businesses each with its own phone number you might want to look at the caller Id and see which one of your businesses is getting a call rather than who is calling.   

And don't forget, they offer a 30 day trial with 60 minutes included so check them out. Click here for your free trial.