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February 05, 2008

More Quirky Things About VoIP

To continue the never ending saga of my love/hate relationship with VoIP (see my previous post "Things I Hate About Voip") I have yet another complaint. I've been using Voip Your Life for a few months now and I've been pretty happy with their service. However, there is one issue I didn't really expect to have.

I'm always attending webinars and tele-classes to further my knowledge and expertise. A lot of these types of classes happen over teleconference bridges. I recently attended a marketing tele-class and when I dialed into the conference bridge the system started to behave very oddly. It was bringing up menus (ie "press 1 for help" etc), muting me and un-muting me and acting a bit psycho.

What I realized is that the bridge line was translating noise in my VoIP line into commands just as if I had pressed a button. I couldn't hear any noise on the line but the system was obviously picking it up. It doesn't happen with every teleconference bridge but when it does happen it is very annoying.

I ended up ordering the flat rate unlimited long distance plan from my local carrier that I had canceled when I got the VoIP line. I was hoping not to need a back up but it's evident that my bad luck with VoIP continues.

How about those of you who use Voip services, have you had the same experiences? Or am I the only one who's jinxed?

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